The timeline varies depending on several factors: size of order, line items ordered, complexity of artwork, and time of year. Turnaround time can range from 5-6 weeks. Please call our office to inquire about current turnaround times.
We have NO minimums (with the exception of certain products). You can combine Men’s and Women’s quantities of the same garment (style/cut) to reach a price break; however, you cannot combine between the different styles.
We have a full-service graphic designers that will help you with your artwork. You will be partnered with one graphic artist throughout the entire artwork process to help you with all of your custom pieces. If you want to provide some of your own artwork (logos, designs, etc.), we require all artwork to be in Vector format (.ai or .eps). You can also find our artwork templates here. Each order will come standard with 4 hours of free art time. *Please note: Excessive art time will be billed at the rate of $60/hour.
We can also accept a high-resolution JPEG file (300 dpi), and our art department can convert the file into vector format.
No, we have several payment options based on how you would like to set up your order. You may opt to submit a 50% deposit up front and pay for the balance right before the order ships.
We cannot process your order until we have your completed artwork, final order quantities and payment.
Please contact your customer service representative to see if it’s possible to add and/or change sizes on your order.
There are NO minimums for reorders. True reorders (if the artwork does not change) will receive the same pricing as your first order as long as it’s placed during the same season.
Wash all garments in cold water and line dry. Do not iron. Use a color-safe non-chlorine bleach for dirt and mud stains, and spot clean gently to avoid snagging fabric.